Contact Us

Our friendly support staff is available to answer your questions as well as help with existing orders or placing new orders. Regular hours of operation are as follows:

Monday - Friday, 9am - 8pm EST

Weekends, 9am - 6pm EST

Live Chat
Tap or click the help icon in the bottom right of the screen to get started.
If no one is available, a message will be sent and someone will get back to you shortly.
Call us at 888-656-DOGS (3647)
For emergency service outside of regular business hours, call the number above and follow instructions.
Physical Location
We can be reached by mail at the following address. Checks and money orders can be made out to USA Service Dogs and mailed to the address below:
USA Service Dogs
2 Heitz Pl
Suite 207
Hicksville, NY 11801
Email us at and we will get back to you within 1 day.