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Airline Policies for Service Dogs and Emotional Support Animals

As of April 22, 2018

Below we've compiled a list of policies for service and emotional support dogs from popular air carriers in the US for your convenience. As these policies may change from time to time, we encourage you to double check with your airline before departure to avoid any last-minute surprises.

In general, service animals and emotional support animals that accompany you on the aircraft in the cabin are expected to be well-behaved, quiet, and may not encroach on the space of another passenger. Very large service dogs may have to fly in a kennel and checked, so if you are in that situation we encourage you to check with your airline before you book a ticket.

American Airlines

Service animals with valid ID cards, harness/tags, written documentation, and/or credible verbal assurance of service dog status welcome on all flights in the cabin at no extra cost. Service animal must be well behaved and may have to travel in a checked kennel if too large. Emotional support animals may require an accompanying medical note 48 hours in advance of travel time.
View AA Policy Here

Delta

Service animals welcome on all flights in the cabin at no extra cost. Service ID cards, vests, and tags are encouraged to speed check in process. Some destinations have quarantine laws for animals or might not permit their entry, please check in advance. Emotional support animals usually require a note from a doctor, in addition to vaccination and health records. All forms required and more information can be found at the following link. Always check in advance before heading to the airport that you have everything you need in accordance with Delta's policy to avoid any issues or delays at the check-in counter.
View Delta Policy Here

Jet Blue

Service Animals shall have identifiers such as identification cards, other written documentation, presence of harnesses, tags or "the credible verbal assurances of a qualified individual with a disability using the animal." If these conditions are met, service dogs fly free with you in the cabin of the aircraft. Jet Blue encourages you to call in advance to let them know you are bringing a service animal. Emotional support animals require medical note not older than one year. All service dogs and emotional support animals expected to be well trained and behave on board.
View Jet Blue Policy Here

Southwest Airlines

Service animals allowed on flight at no extra fee in the cabin. Emotional support animals require medical note not older than one year. No dogs are allowed to fly to and from Jamaica, even service animals, due to country specific regulations.
View Southwest Policy Here

United Airlines

Service animals allowed on flight at no extra fee in the cabin. Service dog ID cards help to quickly identify your dog as a service dog. Emotional support animals require medical note not older than one year, and an accompanying veterinary health form. See link below to download required forms. Always check in advance before leaving for the airport that you have all of the forms you need to bring an ESA on board.
View United Policy Here

US Airways

US Airways has merged with American Airlines. Please see American Airlines policy on service dogs and emotional support animals.

Virgin America

Service dogs fly for free with you in aircraft cabin. Required proof of service dog status includes service dog ID card, service dog vest, harness, and/or tags, or credible verbal statement. Emotional support animals require letter from medical professional not older than one year. Snakes, reptiles, rodents, and spiders do not qualify as service or emotional support animals.
View Virgin America Policy Here

International Travel

International destinations, even on US based carriers, may have different policies and may not always conform to the guidelines set forth by the ADA. Some countries require proof of vaccination, specialized vet forms and documentation, or may forbid service dogs from entering at all due to quarantine or other policies. We strongly encourage you to call your airline in advance to check their policy before attempting to board your international flight with a service dog or emotional support animal.

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